To realize this, we believe it is important for each individual to harness their potential, work with pride, and recognize self-growth. When our staff recognize that working at McDonald’s provides an invaluable experience, this will lead to higher customer satisfaction and serve as a foundation for business growth.Diverse people of different generations, nationalities, and backgrounds are working at McDonald’s in a wide variety of workplaces.Crew members who are the strength of restaurant operations, local salaried employees, new graduates, and employees working in the support office departments have different roles, but they all share Our Purpose, Our Mission, and Our Val-ues, and have a high level of commitment to putting them into practice and realizing them.Jobs, Inclusion & EmpowermentSince 1977, McDonald’s has been holding AJCC every year with the hope of instilling pride among crew members. AJCC is truly the pinnacle for restaurants and crew members, which is held every year starting in May, followed by national competitions in Decem-ber. AJCC contributes to en-hanced skills and service, stron-ger motivation and teamwork, and spurs the growth of individual crew members.Number of employees and crew members taking classes at Hamburger University a yearApproximately 14,00027McDonald’s Sustainability Report 2023Introductionhttps://www.mcdonalds.co.jp/sustainability/people/Our PlanetFood Quality & Sourcinghttps://www.mcdonalds.co.jp/sustainability/people/hamburger_university/Community Connection*As of December 2023DataWe strive to be a “Feel Good Place to Work,” a rewarding workplace where everyone working at Mc-Donald’s enjoys many “Feel-Good” moments.People at McDonald’sTalent ManagementTo ensure continuous people development, we implement a strategic positioning of our people, job rotation, and others to develop successors.ALL JAPAN CREW CONTEST(AJCC)Educational Institution (Hamburger University)Hamburger University is a professional educational institution that provides learning for all staff to ensure the sustainable growth of McDonald’s. This facility is located in only 9 countries and one of them is in Tokyo. Hamburger University in Japan was established in June 1971, one month before the opening of the 1st McDon-ald’s restaurant in Japan at Mitsukoshi in Ginza. This indicates the company’s focus on people development as a top priority.Each year, many employees and crew members utilize training tools and attend classes to study leadership, team building, and management. These lifelong skills are useful in a variety of posi-tions and jobs.Talent Development & Career
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