McD Sustainability Report 2024-EN e-book
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Global Brand Standards focus on four key areas: “Preventing harassment, discrimination, and retaliation,” “Preventing workplace violence,” “Listening through restaurant employee feedback,” and “Protecting employee health and safety.” We are committed to providing safe, respectful, and inclusive workplaces for our staff. It isimportant to implement these standards anytime and anywhere by each and every staff.prevent harassment, discrimination, and retaliation have been implemented for our staff to enable the understanding of the four key areas and the details of our actions. The Compliance Hotline and other programs are available in the event that someone is subject to harassment or discrimination.We want to provide a workplace that is always safe and secure. To that end, we also conduct surveys and stress checks in addition to implementing Putting People First Visit (PPFV) and other programs to identify issues and solicit staff feedback. Issues that cannot be addressed by the restaurant or department alone are shared with relevant departments. Then, the Safety and Health Com-mittee considers and implements specific measures.As part of the process to ensure safety at our restaurants (workplaces), PPFV (Putting People First Visit) is conducted at least once a year to diagnose and review whether the three standards (shown on the right) are met.Failure in a critical item or a total score of below 80% will require a re-visit or additional support to ensure that im-provement is made within the set limit.McDonald’s has introduced Global Brand Standards to foster an inclusive culture where our staff and customers feel safe, and harassment or discrimination of any kind is not tolerated. Jobs, Inclusion & Empowerment33• Use of paid leave•Pay for performance•Flexible work schedule•Benefits• Use of Hamburger University curriculums and crew trainingPPFV check items●PPFVOur PlanetCritical Legal Areas• Proper pay for hours worked•Proper staff breaks• Proper filing of crew em-ployment documents• Recruitment and employment of persons under 18 years of age in line with law and employment regulationsDataMechanisms, Systems and Career DevelopmentMcDonald’s Sustainability Report 2024IntroductionCommunity ConnectionGlobal Brand Stan-dards• No harassment or discrim-ination• No violence• Conduct People Survey• Conduct orientations• Proper hiring and placement of foreign nationalsFood Quality & SourcingGlobal Brand StandardsFostering Safe, Respectful, and Inclusive WorkplacesEnsure Compliance with the StandardsDistribution of the Brand Standards Playbook and orientations and training to

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